Upper eyelid work brings more enquiries than anything else on the list, and generates more disappointed clients than anything else too. Almost always because the consultation promised something the treatment cannot deliver.
Distinguishing the causes
Hooding can come from skin laxity, from brow descent, or from orbital fat prolapse. Plasma addresses the first of those well, the second barely, and the third not at all.
A simple assessment
Lift the brow gently with a fingertip. If the hooding largely resolves, the problem is substantially brow position and the client needs to understand that plasma will give a partial result.
Setting the expectation
Be specific about numbers of sessions. Most upper lid work needs two, occasionally three, spaced twelve weeks apart. A client told “two to three sessions” at consultation accepts a second appointment. A client told “one” experiences the second as a failure.
Photography
Photograph at consultation, in consistent light, eyes open and closed. Clients forget their starting point remarkably quickly.
